At Holland & Barrett, we're on a mission to make health and wellness a way of life for everyone. For over 150 years we've helped people take care of their bodies  and today we're continuing to grow as a global, digitally enabled wellness business.

We're now looking for a Branded Technical Manager to join our Technical team. This is a newly created role with real impact. You'll act as the technical guardian of our branded ranges, ensuring the products we bring to customers meet the highest standards of safety, quality and compliance.

Working closely with suppliers, technical teams and commercial colleagues, you'll turn complex technical insight into clear, confident decisions that protect both consumer safety and the Holland & Barrett brand.

Working arrangement:

Full-time, permanent

We offer hybrid working, with an expectation that you'll be present at one of our Holland & Barrett offices which will be a combination of Nuneaton  (or another designated location such as Burton) for a minimum of 2 days per week. #LI-Hybrid

Burton presence is a requirement in addition to Nuneaton.

• Lead the technical approval and onboarding of branded suppliers, ensuring robust due diligence and product safety standards
• Act as the technical interface between Holland & Barrett and branded suppliers, building trusted relationships and challenging where needed
• Maintain technical oversight of branded products throughout their lifecycle, identifying risks and intervening early where issues emerge
• Investigate and manage serious complaints, incidents and quality concerns, coordinating supplier investigations and defining corrective actions
• Monitor and analyse technical performance data, including complaints and incidents, to identify trends and prevent recurring issues
• Translate complex technical or regulatory information into clear insights for non-technical stakeholders, enabling confident commercial decision-making
• Partner with Regulatory teams to support compliance assessments across food, supplements and cosmetics categories
• Contribute to technical governance forums and support cross-functional collaboration across Technical, Regulatory and Commercial teams

• A degree in food science or a relevant scientific discipline, or equivalent experience in food, supplements, cosmetics or related sectors
• Experience in technical, quality, regulatory or risk-based roles within food, health or beauty industries
• Strong understanding of supplier due diligence, product safety and compliance frameworks
• The ability to analyse data, identify emerging risks and translate insights into preventative action
• Confidence explaining complex technical topics to non-technical stakeholders
• Calm, confident decision-making — especially when managing incidents or high-risk situations
• A collaborative approach and the ability to build constructive relationships with suppliers and internal teams

WHAT WE OFFER:

Reward

Annual Bonus of up to 10%

Wellbeing & Lifestyle Benefits 

• Health Cash Plan  Private Medical Healthcare - Single Cover
• Life Assurance 
• Private Virtual GP 
• FREE at-home blood test kit 
• Holiday Purchase option 
• Pension Contribution 
• Access to ‘Wellhub' with gyms, studios and wellbeing apps 

Discounts & Savings 

• 25% Colleague Discount with FREE Standard Delivery 
• Exclusive Discounts from a wide range of partners 
• £/€50 Annual Product Allowance to spend in store 

Learning & Development 

• Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library 
• AND MORE! 

Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.  

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).

#LI-HYBRID #LI-JS1