Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.

We are seeking a Clinical Governance Associate  for a 24-month fixed-term contracts. 

This successful candidate will  support the development and implementation of clinical governance initiatives, ensuring high standards of safety, quality, and compliance across the business.

Reporting to the Senior Clinical Governance Lead, this role collaborates with key stakeholders across various H&B functions to establish robust governance frameworks and SOPs, manage clinical risks, develop and undertake audits, and drive continuous improvement.

The Purpose of the Role:  

Key Responsibilities:

• Develop, implement, and maintain clinical governance frameworks, policies, and SOPs.
• Manage risk assessment tools and maintain logs to mitigate emerging clinical risks.
• Investigate customer safety issues and provide prompt, effective resolutions.
• Oversee clinical governance compliance in stores, including audits and training support.
• Establish and manage a Clinical Quality Management System (QMS) for quality improvement.
• Ensure alignment with MDR, IVD, and digital health regulations.
• Conduct due diligence on third-party providers and experts to ensure evidence-based practices.
• Collaborate with internal and external stakeholders to embed governance standards.

Location: Based in London, this is a hybrid role with a requirement to be in the office 2 days per week.

Key Requirements: 

• Bachelor's or Master's degree in pharmacy, health technology, or a related field.
• Extensive experience in clinical governance
• Knowledge of risk management tools and governance in digital health platforms.
• Familiarity with MDR, IVD, and CQC accreditation processes.
• Strong stakeholder engagement and relationship management skills.
• Advanced proficiency in Excel and QMS systems

Our Benefits for this role include, but not limited to:

• H&B Employee Discount - 25%
• Bonus
• Pension company contribution
• 33 Days Holiday per year (Inclusive of bank holidays)
• Private Medical Care
• Exclusive benefits, free advice and savings from a range of retailers and providers
• Electric Car Scheme

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. 

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). 

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