Please note: This advert represents 2 Commercial Performance Assistant opportunities across Food & Active Nutrition and VHMS. Through the application and interview process, we'll assess which category is the best fit for your skills, experience, and strengths.

Location & working arrangement

Nuneaton | Full-time | Permanent | Hybrid

We offer hybrid working, with an expectation that you'll be present at our Holland & Barrett office in Nuneaton

Intro

There's a lot that has to go right before a promotion ever reaches a customer.

As a Commercial Performance Assistant, you'll help make sure it does.

You'll sit close to the heart of our Commercial team, helping manage the detail behind H&B's promotions across stores and digital - making sure activity is loaded correctly, changes are picked up, deadlines don't slip and the supplier funding behind it is accurately captured and invoiced.

You'll work across Category, Trade Planning, Pricing, Finance and our operational teams, so it's a great opportunity to understand how the different pieces of a large retail business come together.

And while attention to detail matters, this isn't about quietly ticking things off a list. When something doesn't look right, we'll want you to spot it, ask the question and help get it sorted.

What you'll be doing

• Set up and maintain promotional activity across our commercial systems, making sure products, prices, dates and mechanics are right before launch.
• Keep the trade plan moving by tracking changes, deadlines, missing information and actions across different teams.
• Support promotional readiness and check activity across stores and digital has gone live as planned.
• Manage the administration behind supplier promotional funding and retro support, from validating the evidence through to claiming and invoicing.
• Reconcile supplier support and investigate when agreements, activity or invoiced amounts don't match.
• Keep clear track of what's been loaded, claimed and invoiced - and what still needs chasing.
• Support Range Reviews and new product launches by keeping plans, milestones, actions and decisions organised and up to date.
• Produce regular commercial reporting and keep key performance trackers accurate.
• Spot recurring problems and suggest better, simpler ways of doing things.

What you'll bring

• Good with detail. You'll notice when a date, price, number or piece of information doesn't look right.
• Organised. There can be several promotions, deadlines and actions moving at once, and you'll be comfortable keeping track of them.
• Comfortable with numbers and Excel. You'll be working with commercial and financial information regularly.
• Someone who follows things through. If something is missing or doesn't reconcile, you won't assume somebody else will pick it up.
• Confident working with different teams. You'll be connecting with colleagues across Commercial, Finance, Pricing, Trade Planning and Operations.
• Interested in how retail works. Experience in commercial administration, buying, merchandising, Finance or promotions would be useful, but comparable experience could work too.

Experience with supplier funding, invoicing, reconciliation or commercial systems would be helpful, but you don't need to tick every box.

Benefits

Holidays

• 28 days, including bank holidays
• Holiday purchase scheme

Health & Wellbeing

• 24/7 Virtual GP access
• Annual free at-home health testing kit (after 6 months' service)
• Access to our Employee Assistance Programme and a network of Mental Health First Aiders whenever you need support

Financial Wellbeing

• Workplace pension (auto-enrolment applies)
• Life assurance (2x salary, after 6 months' service)

Reward

• £50 Colleague product allowance on Holland & Barrett products (after 6 months' service)

Lifestyle & Everyday Benefits

• Access to cashback and discounts from a wide range of retailers
• 25% colleague discount, available in store and online, with free delivery on online orders
• Free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps
• Cycle to Work scheme

If you're the person who spots the detail others miss, likes keeping things organised and gets satisfaction from seeing something land properly because you helped make it happen, we'd like to hear from you.

About Holland & Barrett

At Holland & Barrett, we exist to make health and wellness a way of life for everyone, adding quality years to life.

We've been trusted for more than 150 years, and today our customers shop with us across stores and digital channels.

Behind every promotion is a lot of work that customers never see. This role helps make sure that work comes together - accurately, on time and with the commercial detail taken care of.

Inclusion & accessibility statement

We want Holland & Barrett to be a place where everyone feels welcome, respected and able to contribute.

Different backgrounds, experiences and perspectives make better teams and better decisions. We encourage you to apply even if you don't meet every requirement listed.

If you need any adjustments or additional support during the recruitment process, please let us know.

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