We are seeking a dynamic and experienced Head of Engineering – Online Digital (Web & App) to lead our in-house engineering organisation supporting our web and mobile platforms. This role is critical to accelerating our digital transformation agenda and evolving our online capabilities into a scalable, high-performing H&B wellness ecosystem.

The Head of Engineering will play a pivotal role in maturing our engineering strategy, strengthening our in-house squads, and building a culture of engineering excellence. Working in close partnership with Product, Platform, Data, and Digital business teams, this leader will ensure that technology delivery is fully aligned to customer growth, digital priorities, and long-term platform evolution.

This individual will deeply understand H&B's strategic direction and translate it into clear, actionable technical roadmaps and execution plans. They will champion a culture of accountability, innovation, and continuous improvement—raising the bar on quality, scalability, resilience, and speed of delivery across our web and app platforms.

• Lead and develop Engineering Managers and multi-skilled squads across our online (web and app) platforms.
• Define and drive the online engineering strategy in alignment with digital, omnichannel, and customer experience objectives.
• Mature our in-house engineering capability, embedding strong ownership, modern engineering practices, and AI-enabled development approaches where appropriate.
• Partner closely with Product, Platform, and Data leaders to ensure aligned roadmaps, effective prioritisation, and measurable value delivery.
• Strengthen engineering governance, quality standards, and operational excellence to support scalable, resilient, and secure systems.
• Foster a culture of innovation, experimentation, and forward-thinking technology adoption.
• Enable high performance across geographically distributed and culturally diverse teams.
• Promote cross-functional collaboration and stable, efficient delivery processes that empower teams to succeed.

• Strong technical background with prior hands-on experience across a broad technology stack.
• Proven experience leading and scaling in-house engineering teams, including distributed or remote models.
• Demonstrated ability to embed a culture of engineering ownership, quality, and continuous improvement.
• Experience delivering and evolving modern web and mobile platforms, including end-to-end transactional journeys (search, browse, checkout, payment). (Experience in wellness based conversational ecommerce platform is a nice-to-have)
• Strong stakeholder management and influencing skills, with the ability to align technology strategy to business priorities.
• Experience elevating engineering standards, including code quality, architectural practices, and operational resilience.
• Strong data literacy and the ability to leverage insights to inform technical and platform decisions.
• A forward-looking mindset, including pragmatic adoption of AI engineering and emerging technologies.

While the above outlines the core scope, this role will continue to evolve in line with H&B's growth ambitions and digital maturity journey. This is a strategic leadership opportunity to shape the future of our online technology landscape and build a world-class engineering capability.

Holidays

• 33 days, including bank holidays
• Holiday purchase scheme

Health & Wellbeing

• 24/7 Virtual GP access
• Private medical insurance – Self & partner cover
• Annual free at-home health testing kit (after 6 months' service)
• Access to our Employee Assistance Programme and a network of Mental Health First Aiders whenever you need support

Financial Wellbeing

• Enhanced workplace pension via salary sacrifice, with employer contribution
• Life assurance (3x salary, after 6 months' service)

Reward

• Annual Bonus (subject to company and individual performance) up to 33%
• Car Allowance
• £50 Colleague product allowance on Holland & Barrett products (after 6 months' service)

Lifestyle & Everyday Benefits

• Access to cashback and discounts from a wide range of retailers
• 25% colleague discount, available in store and online, with free delivery on online orders
• Free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps
• Cycle to Work scheme

#LI-Hybrid
Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).