Location & working arrangement

London, UK (with presence in Nuneaton and occasionally in other H&B locations)
Full-time

We offer hybrid working, with an expectation that you'll be in one of our H&B offices 2–3 days per week for collaboration, connection and key moments.

At Holland & Barrett, we're on a transformation journey — and technology and digital are at the heart of it.

As Head of HR – Tech & Digital, you'll play a critical role in shaping the colleague experience for around 600 colleagues across our Tech and Digital teams. You'll partner with senior leaders to build capability, strengthen culture and help our teams perform at their best — all while creating an environment where people feel connected, supported and able to grow.

This is a high-impact role where your work will directly enable business performance and help us become an even better place to work.

What you'll be doing

• Partner with senior Tech and Digital leaders to shape and deliver a people strategy aligned to our transformation and growth
• Act as a trusted advisor to the President of Digital Transformation, Chief Digital Officer and leadership teams, influencing decisions and direction
• Lead and develop a high-performing HR Business Partner team, driving consistent, commercial and people-focused outcomes
• Champion colleague experience and engagement, ensuring every voice is heard and acted on
• Build a high-performance culture with clear expectations, strong leadership and ongoing development
• Lead organisational design and workforce planning to support transformation and future capability needs
• Oversee complex employee relations activity, ensuring fair, consistent and values-led outcomes
• Drive continuous improvement across people processes, simplifying where possible and enhancing the colleague experience

What you'll bring

• Strong experience leading HR strategy in a fast-paced, evolving environment and transformation
• Proven ability to influence and partner with senior stakeholders
• Experience leading and developing high-performing HR teams
• A track record of delivering engagement, culture and transformation initiatives at scale
• Confidence working across organisational design, change and workforce planning
• A balanced approach — combining commercial thinking with care for colleague experience
• Excellent communication and coaching skills, with a natural ability to build trust
• Curiosity and adaptability, with the ability to lead through ambiguity

What we offer

• 33 days holiday (including bank holidays), with the option to buy more
• Annual bonus up to 20%
• Private medical insurance (single cover)
• 24/7 Virtual GP access
• Annual free at-home health testing kit (after 6 months' service)
• Access to our Employee Assistance Programme and Mental Health First Aiders
• Workplace pension with employer contribution
• Life assurance (2x salary, after 6 months' service)
• £50 colleague product allowance (after 6 months' service)
• 25% colleague discount, plus free delivery on online orders
• Access to cashback and discounts across a wide range of retailers
• Free Wellhub membership with access to gyms, studios and wellbeing apps
• Cycle to Work scheme

If you're ready to shape the future of Tech and Digital at Holland & Barrett — and help build a culture where every colleague can thrive — we'd love to hear from you. Apply today.

About Holland & Barrett

For over 150 years, we've been supporting people on their wellness journeys. Today, we're the UK's leading wellness retailer, helping millions of people make healthier choices every day.

We're here to make health and wellness a way of life for everyone — adding quality years to life. Everything we do is grounded in science, driven by care and designed to make wellness simple, accessible and personal.

Inclusion & accessibility statement

We're building a workplace where everyone feels they belong.

We welcome applications from all backgrounds and experiences, and we're committed to creating an inclusive environment where every colleague can thrive. If you need any adjustments to support you through the application or interview process, please let us know — we're here to help.

#LI-Hybrid #LI-CF1

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).