Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.

We're looking for a strategic and creative leader to join us as Head of Wellness Missions on a 12 months fixed term contract at Holland & Barrett. In this mission-led role, you'll develop powerful end-to-end propositions that go beyond products—crafting experiences and services that genuinely improve our customers' wellbeing. You'll be at the heart of transforming how wellness is delivered across every touchpoint.

Key Responsibilities

• Define the desired customer wellness outcomes for your mission
• Lead the development of value-driving propositions, from insight through to execution
• Knit together disciplines like behavioural science, content, and clinical science to shape holistic experiences
• Define the mission journey across digital and physical channels, aligning with wider customer and channel strategies
• Translate insight into compelling, sticky solutions that drive commercial impact
• Collaborate cross-functionally with product, brand, UX, science, and operations teams to bring propositions to life
• Establish the business enablers needed to scale propositions effectively

Location:

This role is based in London, and is required to travel to our Nuneaton Hub (or London) and occasionally to any other location of H&B. We support flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the offices.

Key Requirements: 

• Deep experience or strong interest in wellness, preventative health, or behavioural science
• Proven track record in building consumer health or lifestyle propositions end to end
• Strategic thinker with commercial acumen and customer-centricity
• Comfortable working across digital and physical environments
• Confident leading multi-disciplinary teams and navigating complexity
• Ideally, experience in weight management or health-related service design

Our Benefits for this role include, but not limited to:

• H&B Employee Discount - 25%
• Bonus
• Pension company contribution
• 33 Days Holiday per year (Inclusive of bank holidays)
• Private Medical Care
• Exclusive benefits, free advice and savings from a range of retailers and providers
• Electric Car Scheme

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. 

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).