Job Description

Internal Communications & Engagement Manager

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  • Division:
    HR
  • City:
    Nuneaton
  • Job Type:
    Full Time
  • Number of Hours:
    37.5
  • Contract Type:
    Permanent
  • Closing Date:
    6 August 2025
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Internal Communications & Engagement Manager (36152)

Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.

At Holland & Barrett, we're dedicated to promoting health and wellness as a way of life. Our mission is to be the global leader in this space, adding quality years to life and empowering 100 million customers to achieve their health goals. Our success is driven by our incredible colleagues, and our Engagement & Culture Development team is committed to ensuring they feel valued, informed, and connected.

The Role:

Are you ready to lead internal communication that goes beyond updates and creates lasting impact?

We're seeking an experienced and impact-driven Internal Communications & Engagement Manager to inform, engage and inspire colleagues about all we're doing and why. You'll be supporting some of our central teams and be instrumental in bringing our purpose, values, strategy, and activities to life through creative campaigns, events, and guiding senior leaders with engaging communications. Your ability to foster stakeholder relationships, offer strategic guidance, and solve problems creatively will be crucial in driving our engagement initiatives forward.

Key Responsibilities:

  • Forging strong stakeholder relationships, collaborating at all levels to identify improvement opportunities.
  • Partnering with leaders and managers, providing coaching and guidance on communication and engagement best practices.
  • Planning and managing comms and engagement campaigns, that build connection and two-way communication.
  • Understanding engagement challenges to help build a collaborative team and improve engagement.
  • Supporting cultural transformation and change initiatives.
  • Using the levers of engagement to enable high performance and overall business success.

Location: This is a permanent hybrid role, with at least two days a week collaborating with colleagues in person, most likely at our Nuneaton Hub and working where you can be most purposeful for the rest of the week. There may be some occasional travel.

The Person:
  • Outstanding written and verbal communication skills.
  • Strong project and campaign management skills, with the ability to handle multiple projects simultaneously.
  • Expertise in driving engagement and performance through internal communication activities.
  • Strong experience of communication processes, measurement, and technology.
  • Understanding of engagement drivers and effective internal communication strategies.
  • Data-driven approach to measure campaign effectiveness and drive continuous improvement.
  • Excellent interpersonal skills and facilitation abilities.
  • Detail-oriented with exceptional proofreading skills.
What we offer:

Our Benefits for this role include, but not limited to:

  • H&B Employee Discount - 25%
  • Bonus
  • Pension company contribution
  • 33 Days Holiday per year (Inclusive of bank holidays)
  • Private Medical Care
  • Exclusive benefits, free advice and savings from a range of retailers and providers
  • Electric Car Scheme

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. 

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). 

 #LI-Hybrid #LI-JS1


 
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Location
Nuneaton Hub - Samuel Ryder House
7 Barling Way, Nuneaton, Warwickshire, United Kingdom, CV10 7RH
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