Job Description

Marketplace Account Manager

  • Division:
    UK&I
  • City:
    Nuneaton
  • Job Type:
    Full Time
  • Number of Hours:
    37.5
  • Contract Type:
    Permanent
  • Closing Date:
    21 December 2025
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Marketplace Account Manager (35717)

This isn't a strategy role where you'll spend your days in meetings talking about growth. It's a doing role. You'll be the one actually driving it.

Holland & Barrett is scaling its Marketplace range. That means more suppliers, more products, and more complexity. We need someone who knows how to manage that -someone who's worked in a Marketplace environment, understands the mechanics, and can spot commercial opportunities and act on them.

If you're looking for a role where you can make things happen, keep reading.

The Role:

What You'll Actually Be Doing

  • Owning the Marketplace strategy and driving growth across new and existing ranges.
  • Building and nurturing supplier relationships that go beyond transactional - think strategic partnerships that unlock stock depth, speed to site, and killer listings.
  • Using data like a pro to spot trends, optimise performance, and make decisions that move the needle.
  • Collaborating with commercial, digital, UX, product, and ops teams to ensure our Marketplace feels seamless to customers and aligned with our wider strategy.
  • Forecasting demand, managing replenishment, and finding smart ways to shift excess inventory.
  • Making sure our Marketplace doesn't just grow – it thrives.

How We Know You're Nailing It

  • Marketplace sales are up. Way up.
  • Our product listings are optimised, our conversion rates are climbing, and our customers are coming back for more.
  • Suppliers love working with us – and we're their first call when they've got something new.
  • Our Marketplace complements our core range, not competes with it.
  • You're the go-to person for insights, ideas, and action.

Location:

This role can be based in Nuneaton or London, and occasionally required to travel to any other location of H&B. We support flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the office. 
 

The Person:

What You'll Need

  • Solid experience in supplier management and Marketplace trading. Amazon, eBay, Mirakl, or similar - you get how it works and how to win.
  • Commercial acumen and negotiation skills that make suppliers sit up and listen.
  • A data-first mindset – you know your way around analytics platforms like GA, Tableau, Metabase, and you use them to drive decisions.
  • A deep understanding of eCommerce – from customer journeys to trading cycles.
  • Experience with CMS and merchandising tools to optimise digital performance.
  • The ability to work cross-functionally and bring people with you – even when the pace is fast and the pressure's on.
What we offer:

 You want to know what's in it for you. Here's a taste:

  • The salary's competitive - we'll talk numbers early
  • 25% off everything at H&B - even the fancy supplements.
  • Pension contributions - because future-you deserves a break.
  • Perks from other retailers - discounts, advice, and savings from brands you actually use.
  • And more - we won't list every perk, but it's more than just free fruit and a pool table.

#LI-DA2

 

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). 

 #LI-Hybrid
#LI-CM1

#LI-DA2


 
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Location
Nuneaton Hub - Samuel Ryder House
7 Barling Way, Nuneaton, Warwickshire, United Kingdom, CV10 7RH
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