Marketplace Account Manager
- Division:UK&I
- City:Nuneaton
- Job Type:Full Time
- Number of Hours:37.5
- Contract Type:Permanent
- Closing Date:8 February 2026
Marketplace Account Manager (36664)
This isn't a strategy role where you'll spend your days in meetings talking about growth. It's a doing role. You'll be the one actually driving it.
Holland & Barrett is scaling its Marketplace range. That means more suppliers, more products, and more complexity. We need someone who knows how to manage that -someone who's worked in a Marketplace environment, understands the mechanics, and can spot commercial opportunities and act on them.
If you're looking for a role where you can make things happen, keep reading.
We're on the hunt for a visionary eCommerce leader to help us take our marketplace strategy to the next level at a time of bold digital transformation.
What You'll Actually Be Doing
- Owning the Marketplace strategy and driving growth across new and existing ranges.
- Building and nurturing supplier relationships that go beyond transactional - think strategic partnerships that unlock stock depth, speed to site, and killer listings.
- Using data like a pro to spot trends, optimise performance, and make decisions that move the needle.
- Collaborating with commercial, digital, UX, product, and ops teams to ensure our Marketplace feels seamless to customers and aligned with our wider strategy.
- Forecasting demand, managing replenishment, and finding smart ways to shift excess inventory.
- Making sure our Marketplace doesn't just grow – it thrives.
How we'll know you're delivering:
- Marketplace sales are up. Way up.
- Our product listings are optimised, our conversion rates are climbing, and our customers are coming back for more.
- Suppliers love working with us – and we're their first call when they've got something new.
- Our Marketplace complements our core range, not competes with it.
- You're the go-to person for insights, ideas, and action.
Location:
What we're looking for in you?
- Strong ecommerce expertise
- Proven success managing marketplaces with measurable impact on sales, traffic, and conversion.
- Confident using data and analytics tools (Google Analytics, Tableau, or Looker) to drive trading and commercial decisions.
- Skilled in promotional planning and trading cycle management, including campaign execution and performance optimisation.
- Experienced in vendor and marketplace management, driving profitability through effective assortment, pricing, and content.
- Commercially focused mindset, able to interpret trading performance and act quickly on opportunities.
- Strong communication and stakeholder management skills, with the ability to influence across teams and functions.
You want to know what's in it for you. Here's a taste:
- The salary's competitive - we'll talk numbers early
- 25 days of holiday + 8 Bank holidays
- 25% staff discount across our range - plus free online delivery - so you can live the wellness you help deliver.
- Pension contributions - because future-you deserves a break.
- Free wellness diagnostic tests - knowing your health is the first step to improving it.
- Exclusive discounts on wellness services, gym memberships, and more.
- Perks from other retailers - discounts, advice, and savings from brands you actually use.
- A culture of wellbeing - from mental health support to menopause coaching, we're serious about helping you feel your best.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
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