Senior Data Analytics Manager - Commercial Operations
- Division:Technology
- City:London
- Country:UK
- Job Type:Full Time
- Number of Hours:37.5
- Contract Type:Permanent
- Closing Date:20 August 2025
Senior Data Analytics Manager - Commercial Operations (36340)
At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience, we're the largest health & wellness retailer in Europe and a globally trusted brand. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people worldwide.
Our Analytics organisation is structured into five verticals: four embedded analytics areas aligned to key business functions, and a central Business Intelligence team focused on cross-functional reporting and performance enablement. Together with our Data Engineering and Data Science colleagues, we make data a strategic lever to achieve H&B's goals.
As Senior Analytics Manager in the Core Business Analytics team, you will lead the Commercial (Ops) analytics vertical—covering pricing, promotions, stock exit, and operational performance. You'll manage a team of analysts, set the direction for how data is used across Commercial Ops, and partner closely with stakeholders in Trading, Pricing, Commercial Ops, and Supply Chain.
What You'll Do
- Lead the analytics roadmap for Commercial Operations across pricing, stock exit, margin performance, and trading analytics.
- Manage, coach, and develop a team of Commercial Analysts (mid and senior levels).
- Partner with stakeholders across Trading, Pricing, Commercial Ops, and Supply Chain to shape priorities and drive impact through data.
- Ensure delivery of dashboards and tools in Metabase that enable better decision-making on pricing, promotions, and markdowns.
- Own planning and prioritisation across analytics workstreams, coordinating delivery with the BI and Data Engineering teams.
- Guide deep-dive analysis into pricing performance, margin impact, and stock clearance effectiveness.
- Ensure high standards in analytics output, including documentation, scalability, and reproducibility.
- Influence strategy by embedding data in key commercial forums and decision cycles.
- Champion the use of data across the commercial org, raising data literacy and coaching stakeholders on how to use insights.
- Work with a modern data stack, including Redshift, BigQuery, Matillion, and Retool.
Location:
This role is based in Nuneaton and is required to occasionally travel to other location of H&B. We support flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the offices.
What We're Looking For
- Leadership: Proven ability to lead and grow a team of analysts, building a culture of delivery, curiosity, and collaboration.
- Commercial analytics expertise: Deep understanding of trading, pricing, margin, and product lifecycle in a retail context.
- Stakeholder influence: Trusted partner to Heads of Trading, Pricing, and Commercial Ops; able to translate business needs into analytical strategy.
- Delivery ownership: Comfortable managing multiple workstreams, aligning resources, and delivering through others.
- Technical understanding: Strong SQL fluency and experience overseeing analytics products built in Metabase or equivalent BI tools (Tableau, Power BI, Looker)
- Visualisation skills: Designs clean, usable dashboards in Metabase (or experience with equivalent tools like Tableau, Looker, PowerBI).
- Communication: Able to present complex insights clearly and credibly at all levels, from squad to exec forums.
- Collaboration: Works across functions with BI, Supply, Product, and Data teams to land scalable data solutions.
- Education & Experience: You have a degree in a quantitative field such as Mathematics, Economics, Statistics, or Engineering, and 6+ years of experience in analytics—at least 2–4 years in a team management or senior stakeholder-facing role, ideally in a retail or commercial operations context.
Wellbeing & Lifestyle Benefits
- Health Cash Plan
- Life Assurance
- Incentive Scheme
- Virtual GP
- Private Medical
- FREE at-home blood test kit
- Holiday Purchase option
- Pension Contribution
- Access to ‘Wellhub' with gyms, studios and wellbeing apps
Discounts & Savings
- 25% Colleague Discount with FREE Next Day Delivery
- Exclusive Discounts from a wide range of partners
- £/€50 Annual Product Allowance to spend in store
Learning & Development
- Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library
- AND MORE!
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
Our selection process is designed to be thorough, transparent, and aligned with the role. It includes:
- A short Coderbyte assessment to evaluate core technical and analytical skills
- Role-specific questions to understand your approach to relevant challenges
- An interview with the Hiring Manager to explore your experience and motivations
- A case study to demonstrate problem-solving and strategic thinking
- A follow-up review to delve deeper into your insights and approach
- Short conversations with team members to assess team fit and working style
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