Two opportunities available: one permanent position and one 12-month fixed-term contract (FTC).

Location & working arrangement

Nuneaton | Permanent & Fixed Term Contract | Hybrid working, with a minimum of two days per week in the office.

Intro

Better commercial decisions start with a better way of making them.

How we manage our supplier relationships and review our ranges has a direct impact on how our commercial teams work. The opportunity is to make those processes clearer, more consistent and easier to act on, so our teams can focus on making the right decisions for the business.

As Senior Group Commercial Operations Manager, you'll lead a key programme to reshape how we approach supplier and range rationalisation, including a reset of our range review process. You'll turn strategic priorities into practical frameworks, bring teams together around a common approach and make sure new ways of working stick.

It's an opportunity to influence how Commercial operates across the Group, with scope to lead other important improvement initiatives as the role develops.

What you'll be doing

• Lead the supplier and range rationalisation programme and range review reset, translating strategic priorities into clear plans, milestones and delivery.
• Build practical decision frameworks, with clear criteria, evidence and checkpoints, so Category and trading teams can make informed choices. Commercial decisions remain with the accountable teams.
• Bring together Category, Supplier Operations, Supply Chain, Finance, Analytics and other teams to get the right information and actions in place at the right time.
• Pilot and refine the new approach, resolving issues, learning what works and embedding a process teams can use consistently.
• Transition established processes into business-as-usual ownership, then lead or support other priority Group Commercial improvements.

What you'll bring

• Experience across commercial operations, category or range management, transformation or programme delivery.
• The ability to turn complex or ambiguous challenges into clear processes and practical ways of working.
• Strong programme management and stakeholder skills, with the confidence to influence senior colleagues and keep delivery moving.
• A pragmatic approach to change, balancing effective governance with what teams need to get things done.
• Experience of range reviews or supplier and range rationalisation in a multi-channel retail environment would be particularly valuable.

Benefits

Holidays

• 33 days, including bank holidays
• Holiday purchase scheme

Health & Wellbeing

• 24/7 Virtual GP access
• Private medical insurance – single cover
• Annual free at-home health testing kit (after 6 months' service)
• Access to our Employee Assistance Programme and a network of Mental Health First Aiders whenever you need support

Financial Wellbeing

• Workplace pension with 5% employer contribution
• Life assurance (2x salary, after 6 months' service)

Reward

• Annual Bonus (subject to company and individual performance) up to 20%
• £50 Colleague product allowance on Holland & Barrett products (after 6 months' service)

Lifestyle & Everyday Benefits

• Access to cashback and discounts from a wide range of retailers
• 25% colleague discount, available in store and online
• Free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps
• Cycle to Work scheme

Ready to take on a Group-wide challenge and help shape how our Commercial teams make better decisions? If you can turn strategy into action and bring people with you, apply through the internal vacancy page.

About Holland & Barrett

We exist to make health and wellness a way of life for everyone, adding quality years to life. With more than 150 years of experience, we bring together knowledge, evidence-led thinking and practical support to help people move forward on their own wellness journeys. Our colleagues make that purpose happen every day.

Inclusion & accessibility statement

We want every colleague to feel included and able to bring their experience and perspective to work. If you need an adjustment to support you through the application process, please let the hiring team know.